Changing the client mindset
Ex-contractor David Langford has shifted the way the New Plymouth District Council approaches temporary traffic management, with excellent results in safety, productivity and quality. After...
Tag : New Plymouth District Council
Embracing innovation at a local level
By Lindsay Pica-Alfano, founder of Govlaunch a free resource for local governments to share and discover innovative projects and tools. The secret to innovation is...
Acknowledging frontline staff
Jenny Steer and Joy Gyde The New Plymouth District Council’s front counter and Contact Centre teams deal with more than 4400 calls, emails and face-to-face...