With a long career in journalism and communications, Alan Titchall reviews communication within two of our three official languages as our enunciation and grammar drift...
How well are councils working with the Local Government Official Information and Meetings Act (LGOIMA)? This year the Chief Ombudsman launched his first round of...
Abusive and threatening comments on social media are on the increase. Ruth Le Pla charts the rise of online nastiness towards local body candidates and...
Lance Burdett used to be a crisis negotiator. Now he helps councils handle angry, aggressive or threatening customers. He spoke with Ruth Le Pla about...
Council communications must reflect the needs and wishes of very diverse community members. Patricia Moore finds they span everything from radio announcements to Timaru District...
Online tools designed to solicit feedback, aid civic engagement, citizen science, ideation, social research and even deliberative democracy are there for the taking. Patricia Moore...
We Write. About branding. Matamata-Piako District Council is one of the first local bodies to take up LGNZ’s “We Are.” branding campaign which is now...