Porirua City’s work to become more agile and focus on its customers took out the runners-up award for the Best Customer-Centric Project at the ALGIM Spring Conference.
The issue
We wanted to be more agile, more innovative, and, most importantly, more customer-focused. We wanted to do more than just change the way we looked – we...
When Auckland Council wanted to publish updated property values on its website, it knew it had to develop a system robust enough to handle very heavy online traffic. The project won the Best Customer-Centric Project Award at ALGIM’s recent conference.
The issue
Auckland Council revalues property rates at least once every three years....
Whanganui’s Sarjeant Gallery
When Whanganui District Council’s Sarjeant Gallery had to shift to smaller temporary premises, its team was concerned no one would miss out on seeing the many artworks it holds. The project was the runner-up in the recent ALGIM Best Digital Service Awards.
The problem
The Sarjeant Gallery Te Whare o...
Councils are employing spatial technologies to map infrastructure, track emergency response teams and tap into rain gauge data. They’re also using smart data for their bread and butter work keeping tabs on traffic, fly-tipping and graffiti. Patricia Moore reports on the rise and rise of geographic data.
Being location intelligent is...
Expect technology issues to come to the fore this year as open data, shared services, cloud technologies and digital citizen engagement take off, says Mike Manson, chief executive officer of the Association of Local Government Information Management (ALGIM)
For many local authorities, 2015 was a year of digital awareness, generated by...
These three things I know.
Ever wondered why the links on your Google search results are blue? Not just any old blue but that particular shade of blue? That’s because good old Google, as it does with pretty much most things, tested the bejesus out of blue-to-green hues until it could home in on the most popular shade among...
After more than 20 years auditing local government organisations, Tony Krzyzewski (Tony K) says he still sees them making the same mistakes. Here's his pick of the 10 biggest IT problems – and how to avoid them. Tony was speaking at the 2015 ALGIM Annual Conference in Auckland recently.
1 Get the politics right first
Get your...
Spark Digital principal solutions specialist John Pratt is warning that local government is falling far out of step with the way community members want to engage with their councils.
He says local authorities need to communicate in customers’ media of choice if they’re going to have any show of meeting their expectations.
According...
Whakatane District Council has taken out the top spot on the annual ranking of local government websites conducted by ALGIM – the Association of Local Government Information Management.
Every year between February and April, ALGIM conducts an audit of all New Zealand city, district, regional and unitary council websites and publishes...
