CommunicationLance Burdett – Pouring oil on troubled councilsContrafed PublishingSeptember 1, 2019November 13, 2019 by Contrafed PublishingSeptember 1, 2019November 13, 20190145 Lance Burdett used to be a crisis negotiator. Now he helps councils handle angry, aggressive or threatening customers. He spoke with Ruth Le Pla about...
