Elizabeth Hughes discusses the question around elected members making the right collective commitment required to get engagement right, or even half right. “We didn’t...
By Elizabeth Hughes. Some would say councils are wastefully spending rates on nice-to-have pet projects instead of the basics. While councils invested $7 billion in...
Elizabeth Hughes says she was told off by a colleague recently for saying “communicating is not rocket science” because she was “undermining the profession”. However,...
‘Communication’: Every council wants it; every council measures it; and every council is disappointed by it. By Elizabeth Hughes. Every elected member and chief executive...
By Elizabeth Hughes. This might be an understatement, but change is in the wind for local government. Obviously, the entire sector is fully engaged in...